Effective Date: [01/08/2024]
At Meipsv, we strive to provide the best possible service to our clients. We understand that sometimes situations may arise where you may need to request a refund or cancel your subscription. This Refund and Returns Policy outlines the conditions under which refunds and returns are issued.
1. Subscription Services
- Monthly Subscriptions: Monthly subscriptions are non-refundable. You may cancel your subscription at any time, and your access to the service will continue until the end of your current billing cycle.
- Half-Yearly and Yearly Subscriptions: For half-yearly and yearly subscriptions, you can request a refund within the first 14 days of your subscription. If a refund is issued, it will be prorated based on the time elapsed from the start of your subscription. After 14 days, these subscriptions become non-refundable.
2. Refund Process
- Requesting a Refund: To request a refund, please contact us at [support@meipsv.com] with your subscription details and the reason for your request. Our support team will review your request and respond within 5-7 business days.
- Refund Approval: If your refund request is approved, the refund will be processed back to the original method of payment. Please note that it may take 5-10 business days for the refund to appear on your statement, depending on your bank or payment provider.
3. Cancellation Policy
- How to Cancel: You can cancel your subscription at any time by logging into your account on our website and navigating to the subscription settings. Alternatively, you can contact our support team at [support@meipsv.com] for assistance.
- Effect of Cancellation: After cancellation, your access to the service will continue until the end of your current billing period. You will not be charged for subsequent billing periods.
4. Exceptions
- No Refunds on Promotional Offers: Subscriptions purchased under promotional offers or discounts are non-refundable.
- No Refunds on Partially Used Services: We do not offer refunds for partially used subscription periods beyond the 14-day refund window for half-yearly and yearly subscriptions.
5. Changes to This Policy
We reserve the right to update or change this Refund and Returns Policy at any time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about our refund and returns practices.
6. Contact Us
If you have any questions about this Refund and Returns Policy, please contact us at:
Email: [support@meipsv.com]